Privacy Policy

Last updated: 28 July 2026

Important: This policy is a practical website compliance template and not a substitute for advice from a qualified legal professional. It should be reviewed when your processing activities, vendors or applicable laws change.

1. Who we are

ShivPriya Services provides advisory, go-to-market consulting, managed connectivity, smart infrastructure, digital campus, surveillance and technology-related services. References to “we”, “us” or “our” mean ShivPriya Services. Our website is shivpriyaservices.in.

2. Information we may collect

Identity and contact information, including name, organisation, designation, email address, telephone number, city and country.
Information submitted through discovery-call, contact, partnership, workshop, enquiry or other forms.
Business requirements, project information, correspondence and meeting details that you voluntarily provide.
Technical and security information such as IP address, browser type, device information, timestamps, referring pages and server logs.
Cookie preferences and optional analytics information where you have provided consent.

3. How we collect information

We collect information directly from you, through website forms and communications, through necessary technical logs, and through optional third-party services only where enabled and permitted.

4. Purposes of processing

Responding to enquiries and arranging discovery calls.
Assessing requirements and preparing proposals, demonstrations or recommendations.
Managing partnerships, customer relationships, projects and service delivery.
Operating, securing, troubleshooting and improving the website and CRM.
Complying with legal, accounting, contractual and security obligations.
Sending marketing communications only where permitted and providing a clear opt-out.

5. Consent and choices

Where processing is based on consent, you may withdraw that consent by contacting us or changing your cookie preferences. Withdrawal does not affect processing already carried out lawfully before withdrawal. Strictly necessary cookies and security logs may be used where required to operate and protect the website.

6. Sharing of information

We may share information with authorised employees, professional advisers, hosting, email, security, CRM, analytics and technology vendors that support our operations. We do not sell personal information. We may disclose information where required by law, lawful authority, court process, or to protect rights, safety and systems.

7. International processing

Some service providers may process information in locations outside your state or country. Where this occurs, we seek to use providers offering appropriate contractual, organisational and technical safeguards.

8. Data retention

We retain personal information only for as long as reasonably necessary for the stated purpose, contractual requirements, dispute handling, security, accounting or legal obligations. Enquiries that do not progress may ordinarily be reviewed for deletion or anonymisation after a reasonable business-retention period. Backup copies may persist for a limited period before scheduled deletion.

9. Security

We use proportionate administrative and technical measures such as access controls, authentication, secure transmission, software updates, backups and logging. No internet transmission or storage system can be guaranteed to be completely secure.

10. Your rights and requests

Subject to applicable law, you may request access, correction, updating or deletion of personal information, withdraw consent, raise a grievance, or ask how your information is used. We may need to verify your identity and retain limited information where required by law or legitimate security needs.

11. Children

This website is intended for business and institutional users and is not directed to children. We do not knowingly seek personal information from children through the public website. A parent, guardian or institution should contact us if information has been submitted inappropriately.

12. Third-party links

Our website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or processing.

13. Changes to this policy

We may update this policy to reflect changes in our services, technology or legal requirements. The updated date shown above identifies the current version.

14. Contact and grievance

For privacy requests or grievances, email contactus@shivpriyaservices.in. Please include sufficient detail to identify the request and the relevant interaction.